Refund policy

At Cartflow, your satisfaction is our priority. We offer a transparent and customer-friendly return process.

30-Day Return Policy
You may request a return within 30 days of receiving your order. Items must be unused, in original condition, and include original packaging.

Free Returns Worldwide
We provide free return services on eligible products. Instructions will be shared after your request is approved.

Refund Process
Once we receive and inspect your returned item, we will notify you of the status. Approved refunds will be processed within 5–10 business days to your original payment method.

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us with photo evidence. We will arrange a replacement or full refund.

Non-Returnable Items
Items that show signs of wear or damage not caused by us may not be eligible for a refund.